Category Archives: general

Is Customer Trust really a priority of Service Providers?

Over the last few weeks there has been a lot of talk in the industry related to building “customer trust”. What exactly does that mean? The foundations of trust are integrity; reliability; confidence; dependability; truth; hope; commitment and responsibility. Building, … Continue reading

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Welcome!

Welcome to the broadbandtrends blog.  We plan to post thoughts, analysis and opinion on news and trends related to broadband, video and smartgrid. The 3Q11 results season is upon us and will likely result in a wealth of discussion opportunities. … Continue reading

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