Author Archives: Teresa Mastrangelo

Is Customer Trust really a priority of Service Providers?

Over the last few weeks there has been a lot of talk in the industry related to building “customer trust”. What exactly does that mean? The foundations of trust are integrity; reliability; confidence; dependability; truth; hope; commitment and responsibility. Building, … Continue reading

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Broadband Gains Steady; Pay-TV Momentum Continues in 1Q12

Data for 1Q12 is in for just about every operators in North America. So how did the quarter shape up?  Here are the highlights: Total Fixed Broadband Subscribers were just under 101 million Cable represents 55 percent of subscribers, while Telco … Continue reading

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AT&T Jumps on the Home Security/Automation Bandwagon

On Monday May 7, 2012, AT&T announced plans to launch a home security and automation service called Digital Life – a service that was previously demonstrated at the 2012 Mobile World Congress shown in Barcelona.  The service would provide professional … Continue reading

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U.S. Broadband Stimulus – Exceeding Expectations

The NTIA recently issued its quarterly status report related to the Broadband Technology Opportunities Program (BTOP).  For refresher purposes – As part of the American Recovery and Reinvestment Act (ARRA) of 2009, both the NTIA and the RUS announced broadband … Continue reading

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European Commission Updates on National Broadband Plans

The European Commission recently provided an update on the implementation of the national broadband plans in the EU-27 countries, along with Croatia, Norway and Switzerland. For reference, the Digital Agenda for Europe (DAE) required all Member States to devise and … Continue reading

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New Issue of “The Voice of Broadband” Newsletter – Vol. 7, Issue 1

After a long hiatus, we have restarted publication of our newsletter.  This issue is a bit longer than normal, but we will be back to a 2-3 page format going forward.  We plan to issue this monthly. To download online, … Continue reading

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Cisco Continues to Bet Big on Video with $5B Acquisition of NDS

On March 15, 2012, Cisco announced its plans to acquire NDS Group – a leading provider of Conditional Access & Digital Rights Management, as well as Software and Services for the digital Pay-TV market.  The deal is valued at approximately $5 billion.  The acquisition provides … Continue reading

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Verizon Officially Launches LTE for Fixed Broadband Services with HomeFusion

On Tuesday March 6, 2012, Verizon announced the official launch of its HomeFusion service – an LTE-based broadband solution targeted at households that cannot get another type of fixed broadband – such as DSL, Cable or Fiber.  The service was … Continue reading

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North America Broadband Subscribers Near the 100M Mark in 2011; Cord Cutting a Non-Event

Although there are a handful of smaller operators that have not reported their 4Q11 numbers, there is enough information available to estimate the size of the North America broadband and video market for 2011.  At the end of 2011, broadband subscribers … Continue reading

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Verizon’s Over-The-Top Video Ambitions

Earlier this week, Verizon and Coinstar announced the formation of a joint venture that will combine Redbox DVD/Blu-ray rentals with video on-demand streaming and download services from Verizon. There were few details provided about the service which is scheduled to be … Continue reading

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